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Terms & Conditions

Vouchers are valid for 12 months from date of purchase. After 12 months the use of the voucher will be under management discretion. If the voucher has not been redeemed after 10 months, a reminder notice will be sent via email.

When making a reservation, please quote the voucher number.

On arrival at the restaurant, please present a printed copy of the voucher or show staff the PDF on your smartphone.

Vouchers are only valid at the restaurant from which it was purchased and are not transferable to other restaurants within The Ezard Group.

Vouchers may not be redeemed online for merchandise. It is possible to redeem vouchers for merchandise in person at the issuing restaurant.

Vouchers must be redeemed in full on a single occasion and no change is given for any outstanding credit. Multiple vouchers may be redeemed on a single occasion.

Vouchers are not redeemable for cash. 



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